Consumer Rights · Scam Alert · September 28, 2026
Key Facts
- Global Village says its Season 31 VIP Packs are sold “exclusively through the Coca-Cola Arena website” and that “no other website, platform, vendor or individual is authorised to sell or distribute VIP Packs.”[2]
- Packs bought anywhere else can be cancelled or deactivated, and Global Village says it “is not responsible or liable” for them.[2]
- Dubai Police say scammers “create or clone websites and social media accounts to closely resemble official pages” to take payments and personal information.[3]
- The real packs cost AED 1,890 to AED 7,900, with a limit of one per Emirates ID for buyers 18 and older.[2]
- Suspected fakes can be reported to Dubai Police through its eCrime platform or by calling 901.[3]
“Dubai’s popular family destination, the Global Village, has warned the public on Monday, September 28, of fake websites and unauthorised sellers offering VIP Packs ahead of Season 31 opening on October 14,” Khaleej Times reported. “No other website, seller or individual is authorised to sell these packs,” the park said.[1]
Video: BBC News, September 28, 2026 — “Was Netanyahu warned about 7 October attacks and other top stories | Global News Podcast”. Matched to this story by shared names and terms in its title; watch the original for full context.
The Story So Far
VIP Packs are Global Village’s season bundles of entry tickets and perks, and they sell out quickly each year, which makes them an easy lure. This season’s sale has two official warnings behind it:
- September 19: Dubai Police warned that scammers were building copies of official pages. Victims “may be directed to complete fraudulent purchases or provide personal information,” the force said, urging people to “avoid being drawn in by deals that look too good to be true, including offers of unusually low prices.”[3]
- September 21–25: Pre-orders ran on the Coca-Cola Arena website, for an extra priority fee.[1][2]
- September 26, 10 a.m.: Public sales opened, again only on the Coca-Cola Arena website.[2]
- September 28: Global Village issued its own warning about fake websites and unauthorised sellers.[1][4]
- October 14: Season 31 opens; it runs until May 2027.[1]
What the Scam Looks Like
Neither Global Village nor Dubai Police has published a screenshot of a fake page. Based on what the police describe, a cloned sale page looks like this:
- It isn’t coca-cola-arena.com. Global Village says VIP Packs are “sold exclusively through the Coca-Cola Arena website.” Any other address is not the sale.
- A price far below AED 7,900. Dubai Police warn against “deals that look too good to be true, including offers of unusually low prices.”
- It asks for your Emirates ID and card details on one form. Police say cloned pages lead people to “complete fraudulent purchases or provide personal information.”
- It copies the real branding. Scammers “create or clone websites and social media accounts to closely resemble official pages.”
Recreation built from details reported by Dubai Police and Global Village (via The National and Khaleej Times). It shows the format and claims the source describes; the exact wording is illustrative, not a copy of a real message. Links and numbers are non-working placeholders. The discount and price shown are illustrative of the “unusually low prices” Dubai Police describe; no fake page has been published by Global Village, Dubai Police or Khaleej Times.
The Real Sale vs. a Copy
| The real sale[2] | What scammers offer[3] | |
|---|---|---|
| Where it’s sold | Only the Coca-Cola Arena website, Global Village’s “official and authorised distributor.” | Look-alike websites, cloned social media accounts, resellers and individuals. |
| Price | Fixed: Silver AED 1,890 to Diamond AED 7,900 (table below). | “Unusually low prices” or resale above face value. |
| Limit | One VIP Pack per Emirates ID. | Multiple packs, “last few left,” bulk offers. |
| Who can buy | Adults 18 or older with a valid Emirates ID. | Anyone, no ID check, or ID collected just to be stolen. |
| When | Pre-orders September 21–25; public sale from September 26 at 10 a.m. | Any time, often with a countdown to rush you. |
| If it goes wrong | Covered by Global Village’s terms. | Global Village “is not responsible or liable,” and may cancel or deactivate the pack. |
What the Real Packs Cost
Knowing the official prices is the quickest way to spot a fake offer:
| Pack | Official price (AED) | Pre-order priority fee (AED) |
|---|---|---|
| Silver | 1,890 | 200 |
| Gold | 2,490 | 300 |
| Platinum | 3,490 | 500 |
| Diamond | 7,900 | 1,000 |
| Mega Silver | 3,490 | — |
| Mega Gold | 4,990 | — |
Prices from Global Village’s official VIP Packs page; priority fees as reported by Khaleej Times. The Mega packs bundle Dubai Parks and Resorts passes or tickets.[1][2]
How to Protect Yourself
- Buy only on the Coca-Cola Arena website, and get there by typing the address or following the link on globalvillage.ae, not from an ad or a direct message.[2]
- Treat any VIP Pack offered by a reseller, a social media account or an individual as unauthorised, however official it looks.[2][3]
- Walk away from discounts. The price is fixed, and Dubai Police single out “unusually low prices” as the lure.[3]
- “Taking a few moments to verify where an offer comes from can help protect personal information and prevent financial losses,” Dubai Police said.[3]
If You Already Paid or Shared Your Details
- Call your bank or card issuer straight away to report the payment and block the card.
- If you gave your Emirates ID number, watch for unexpected calls or messages that use it, and don’t confirm any codes sent to your phone.
- Keep screenshots of the page, the web address, messages and payment receipts; the police will ask for them.
- Report it to Dubai Police through the eCrime platform or by calling 901.[3]
How to Verify This Yourself
Read Global Village’s own terms on its VIP Packs page, which names the Coca-Cola Arena website as the only seller and lists every price.[2] The Dubai Police warning is reported in full by The National.[3] Global Village’s September 28 warning was reported by Khaleej Times and The National.[1][4]
References
- Khaleej Times (September 28, 2026). Scam alert: Dubai Global Village warns against fake websites selling VIP Packs. Reporting, quoting Global Village’s statement.
- Global Village (accessed September 28, 2026). VIP Packs — official terms, prices and sale dates. Primary source.
- The National (September 19, 2026). Dubai Police issue scam warning ahead of new season of Global Village. Reporting, quoting Dubai Police’s statement.
- The National (September 28, 2026). Dubai Global Village warns residents of fake websites selling VIP packs. Reporting.
Methodology: this alert quotes Global Village’s official VIP Packs page and the published statements of Global Village and Dubai Police. The example page is a labelled recreation built from the police description; it is not a screenshot of a real site. Advice on what to do after paying is general guidance, not from the sources. The Dubai Police website lists its official reporting channels.
Kemetic Minds Editorial Desk
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