Suisun City Declares Emergency After Malware Cripples 911 Dispatch

🚨 Breaking News Watch — As It Happens

Suisun City, Calif. — August 13, 2026

Suisun City, a Solano County city roughly 45 miles from both San Francisco and Sacramento, is under a local state of emergency after malware tore through its computer network and knocked out 911 call routing^[1]. Police and fire crews kept responding to calls, but the city’s own dispatch infrastructure was down.

Key Facts

• The city’s cybersecurity system flagged the intrusion just before 6 a.m. Friday, August 7, forcing officials to shut down the entire IT network to contain it and preserve evidence^[2].
• 911 routing, police and fire dispatch, city Wi-Fi, and online services were all disrupted^[1]; emergency calls are being rerouted through the Solano County dispatch center so 911 coverage hasn’t lapsed^[1].
• The City Council held a special Saturday meeting and unanimously declared a state of emergency, a legal step that unlocks mutual aid and expedited procurement under California law^[3][4].
• The FBI, Department of Homeland Security, and California Office of Emergency Services are now involved in the investigation^[1].

Officials say there’s no imminent threat to public safety, but City Hall remains closed to the public for a second week, and many online city services are still down^[2]. In a closed session Tuesday, August 11, the mayor and council discussed threats and demands from the attackers, though the city hasn’t detailed publicly what those demands are^[2]. How the malware got in, and who’s responsible, both remain under investigation^[1]. This report will be updated as confirmed details emerge.

Because the outage can affect the location data that normally populates automatically on a 911 call, residents should state their exact address out loud and clearly rather than assuming the dispatcher can see it on a screen^[5].